How to Make a Payment? 💰✨

Hey there! Ready to complete your order? Here’s how to make a payment in just a few easy steps:

1️⃣ Payment Methods:
Right now, we only facilitate manual payments via GCASH or Bank Transfer (BDO).

2️⃣ Activate Our Chatbot on Instagram 📩
Once you’ve placed your order, head over to our Instagram (@plugnplaymanila) and send us a DM—any message will do! This will activate our chatbot.

3️⃣ Follow the Payment Prompt 🛠️
Once activated, you’ll see the payment option pop up. Just follow the instructions, and the chatbot will guide you through the process.

4️⃣ Troubleshooting Tips 🔍
If the chatbot doesn’t show up right away, don’t worry! Look for the three lines ("hamburger" icon) at the top right corner of your DM. Tap on it, and a menu will appear. Select “How to make a payment?” and follow the steps.

5️⃣ Need Help? We’ve Got You! 😊
If none of the above works, just send us a DM, and we’ll be happy to help you. We’ve got your back! 💙

Thanks for shopping with us! 🎉✨

We’ll get your order ready and shipped out within 1-2 business days after it's confirmed. Promise we’ll move quickly! 😊

If you're in Metro Manila, Lalamove or Grab Express offers a speedy same-day delivery option! Just a heads up, this one is organized by you, the customer, and available only within Metro Manila.

Here’s a handy guide to our shipping fees! 📦✨ These fees are set based on the sizes recommended by J&T Express, plus a little something extra to cover the packing materials (including those trusty boxes) that help make sure your figures arrive safely and soundly at your doorstep!

If it won’t fit in J&T’s Large satchel bag, no worries! 😅 We’ll use this simple formula suggested by them to calculate the shipping:

Length x Height x Width ÷ 3,500

Easy peasy!

1. Small (1 blindbox)

• Metro Manila - Php85.00
• Luzon - Php95.00
• Visayas - Php110.00
• Mindanao - Php120.00

2. Medium (2 blindboxes)

• Metro Manila - Php115.00
• Luzon - Php160.00
• Visayas - Php185.00
• Mindanao - Php190.00

3. Large (3 to 5 blindboxes)

• Metro Manila - Php160.00
• Luzon - Php220.00
• Visayas - Php240.00
• Mindanao - Php250.00

Yep, all the figures we sell are 100% authentic and come straight from official stores like Pop Mart, 52Toys, and their authorized stockists!

Nope, we don’t ship internationally, but we do offer nationwide shipping within the Philippines!

Once your order is on its way, we’re no longer in control of what happens during transit, so we can’t take responsibility for any lost or damaged items. But don’t worry, we’ll still do our best to assist you if anything goes wrong! 😊

Sadly, we don’t offer cash-on-delivery just yet since we’re still a small brand, but who knows—maybe in the future! For now, we’re all about pay-as-you-order, and we accept bank transfers and e-wallet payments like GCASH. Thanks for understanding! 😊

Absolutely! Where’s the fun and surprise in a blind box if it’s opened, right? 😊 Just let us know in your DM on Instagram (@plugnplaymanila) after making the payment, and we’ll be happy to ship your blind box unopened! 🎉